A Borderlands fan's tweet questioning Borderlands 4's visual similarity to Borderlands 3 and expressing concerns about potential marketing limitations sparked a controversy involving Gearbox CEO Randy Pitchford. The fan also drew parallels to the poorly-received Borderlands movie. Instead of engaging, Pitchford initially stated he would block the user to avoid negativity, later clarifying he merely muted notifications.
This led streamer Gothalion to urge Pitchford to be more receptive to criticism from long-time fans. Pitchford responded by dismissing the comment as "toxic pessimism," adding that developers work incredibly hard to entertain players.
This exchange ignited a divided community response. While some empathized with the pressures faced by game developers, others criticized Pitchford's perceived dismissiveness and emotional reaction, noting this wasn't his first instance of sharp social media commentary.
Borderlands 4 releases September 23, 2025, on PS5, Xbox Series X|S, and PC.