Revolutionize your repossession operations with RCM's integrated case mapping! Seamlessly connecting with RecoveryConnect® and MRS web applications, RCM empowers your field agents with real-time access to critical repossession assignment details. This real-time data minimizes risk by preventing wrongful repossessions and allows for swift "On Hook" status updates. Agents can then proceed with asset recovery at their convenience and in a safe manner.
RCM's intuitive mapping interface simplifies fieldwork. Drivers can easily scan custom icons for efficient address routing, providing one-touch updates, setting pickup locations, and maximizing unit recovery rates. Create and save custom filters to pinpoint crucial information on your map. Each asset recovery form captures condition details and photos, automatically generating a Condition Report for client submission.
RCM Key Features:
- Customize map icons (Pro)
- One-touch "On Hook" collateral marking
- Streamlined Asset Recovery process for rapid condition reporting, photo capture, and personal property documentation
- Real-time case information and address viewing
- Rapid map search (Pro)
- Mark "Favorite" cases for instant access
- Filter cases for efficient address routing
- One-touch quick updates
- Automatic geo-updates
- Manage your To Do list for quick condition reports on recovered units
Need assistance with RCM? Our dedicated support team is available 24/7. Submit a request via our Contact Us form or visit our website: https://mbsicorp.com/contact/
Permissions Walkthrough - https://youtu.be/rW0rJGe0Wr8
Privacy Policy - https://mbsicorp.com/privacy/.
What's New in Version 3.0.33 (Updated Oct 2, 2024)
Accept Cases on Mobile:
- Accept or decline cases directly from the "NEW CASES" section on the home page.
- Multi-select cases using long press.
- Search and filter by client, case type, dates, or "accepted before" status.
- All activity is logged in the case history.
