The "Mein o2" app, celebrated for its multiple awards, serves as your go-to hub for managing your o2 services on the go. Whether you're a prepaid or contract customer, this app provides a seamless experience, allowing you to handle your account effortlessly from anywhere. For those with business accounts, the dedicated o2 Business App is available to cater to your specific needs.
Here’s a detailed look at the comprehensive features the Mein o2 app offers:
For Contract Customers
- Check Consumption: Monitor your data usage both domestically and internationally, along with telephony and SMS usage outside of flat rates. You can even keep tabs on this via a convenient home widget.
- Tariff Details: View your current tariff details and easily book additional tariff options to suit your needs.
- Customer Data: Update your personal information on the go, ensuring your account stays current.
- Invoices and Itemized Bills: Access your invoices and detailed billing (EVN) whenever you need them.
- SIM & Contract Services: Handle number portability, order and activate eSIM, manage third-party services, and more, all within the app.
- Network Check & Fault Report: Use the live check feature to assess the o2 network and report any issues directly.
- Loyalty Benefits: Enjoy monthly new customer benefits through our Priority loyalty program.
For Prepaid Customers
- Data & Units: Check your used data volume and units (minutes & SMS) to keep track of your usage.
- Credit Management: View your current credit balance and top up easily whenever needed.
- Tariff Options: Change your tariff or book additional options to enhance your service.
- Customer Data: Modify your personal information conveniently while on the move.
- Network Check: Perform a live check of the o2 network to ensure your connection is optimal.
For My Handy Customers
- Contract Information: Access details about your My Handy contract effortlessly.
- Digital Invoices: View your invoices digitally for easy access and record-keeping.
- Installment Plan: Get insights into your installment plan to manage your finances better.
- Early Payment: Take advantage of early payment options for your convenience.
Please Note
The Mein o2 app is designed for o2 private customers. Business customers should use the o2 Business App. Please be aware that Alice Mobile connections and services from third-party providers are not supported within the Mein o2 app.
Liability/Requirements
Please note that the Mein o2 app relies on the online services provided by Telefónica Germany. While we strive for constant availability, we cannot guarantee uninterrupted service. To use the Mein o2 app, you must have an account at o2online.de.
