An official mobile application developed by the Malaysian Aviation Commission (MAVCOM)
Travel with confidence knowing your passenger rights are protected through the new FlySmart mobile app.
The Malaysian Aviation Commission (MAVCOM) is pleased to elevate your travel experience with the introduction of the FlySmart mobile app. Simply create a consumer account by providing your email address, name, and phone number**, and enjoy peace of mind knowing your rights protection is just a tap away!*
By registering on the FlySmart app, travelers can submit flight-related complaints* to MAVCOM regarding service issues, non-compliance, or violations encountered during air travel. You can strengthen your case by instantly capturing photos and attaching supporting documents. Receive updates as your complaint moves toward resolution and track its status in real time via the Case History list.
Stay informed with the latest travel updates, including national flight disruptions, breaking travel news, and important travel advisories, delivered directly to your FlySmart app. With quick access to the FlySmart website and Facebook page, essential traveler rights information is always within reach.*
Download and install the FlySmart mobile app today and travel smarter with FlySmart!
*A continuous internet connection is required.
**Your personal information will be used exclusively for MAVCOM's complaint management system.
**Please refer to the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/
What's New in the Latest Version 2.5.4
Last updated on Oct 20, 2024
1) Additional features
- Travel Advisory
- Know Your Rights
- Account Deletion
- Refund Process
2) Bug fixes
3) Design improvements
